Terms of Service
These terms govern your use of Waxonic. By creating an account, buying, or selling here, you agree to them.
1. Who operates this platform
Waxonic is operated by an individual under individuali veikla (sole proprietor activity) registered in Lithuania, referred to here as "we" or "the platform."
2. We're an intermediary, not a party to the sale
Waxonic connects buyers and sellers and facilitates payment, messaging, and shipping. The sale contract is between the buyer and the seller directly — we are not the seller of any listed item and don't take ownership of it at any point.
3. Accounts
You must provide accurate information and keep one account per person. We may suspend or close an account for: fraud or attempted fraud, soliciting or accepting payment outside the platform, listing prohibited items, abusive or harassing behavior toward other users, or otherwise violating these terms.
4. Listings and prohibited items
Sellers must own the item listed (or have the right to sell it) and describe its condition honestly, including accurate Goldmine grading and real photos of the actual item. Bootleg, counterfeit, or otherwise unauthorized recordings, and any items whose sale would infringe someone else's intellectual property or violate the law, are prohibited and will be removed.
5. Fees
Listing an item is free. Buyers pay a buyer protection fee (5% of the item price plus €0.70) shown in full at checkout before payment. This fee is not refundable except as part of a dispute resolution that refunds the full order.
6. Payments
All payments must go through the platform's checkout. We hold buyer funds and release them to the seller 3 days after delivery is confirmed, unless a dispute is opened in that window. Off-platform payment isn't covered by any of the protections in these terms, and messages suggesting it may be flagged for review.
7. Shipping
Orders ship locker-to-locker via the carrier the buyer selects at checkout, priced for that specific route. Sellers are responsible for dropping the parcel off promptly once a label is issued.
8. Disputes
A buyer may open a dispute within 3 days of delivery if an item doesn't match its listing, never arrives, or arrives damaged. We review the order and the buyer-seller conversation, then either refund the buyer or release payment to the seller. This review is separate from, and doesn't limit, any other legal rights either party may have.
9. Reviews
Reviews must reflect an honest account of an actual completed transaction. We may remove reviews that are fraudulent, unrelated to the transaction, or otherwise abusive.
10. Limitation of liability
We aren't responsible for the quality, safety, condition, or legality of items listed by sellers — that responsibility sits with the seller, subject to the dispute process above. To the extent permitted by law, our liability for any claim relating to the platform is limited to the fees you've paid us for the order in question.
11. Suspension and termination
You may close your account at any time. We may suspend or terminate an account for the reasons listed in section 3, or where we reasonably believe it's necessary to protect other users or the platform.
12. Changes to these terms
We may update these terms from time to time. Material changes will be posted here with an updated date.
13. Governing law
These terms are governed by the laws of the Republic of Lithuania.
Last updated: 2026-07-11